Privacy Policy for Erupt AI
At Erupt AI, we are committed to protecting your privacy. This Privacy Policy describes how EruptAI Pte Ltd (referred to herein as "Erupt AI", "we", "us", or "our online platform") collects, uses, and discloses information when you visit our site, engage with our services related to AI-powered analytics, machine learning model development, predictive AI solutions, and AI innovation consulting.
1. Information We Collect
We collect various types of information to provide and improve our services to showcase AI innovations and secure new clients.
- Personal Information You Provide: This includes information you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on our site, or otherwise when you contact us. This may include your name, email address, phone number, company name, job title, and any other details you choose to share in inquiries or communications.
- Usage Data: We automatically collect certain information when you visit, use, or navigate our site. This information may include your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our site, and other technical information. This data is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy, available separately.
2. How We Use Your Information
We use the information we collect for various business purposes, including:
- To Provide and Manage Our Services: To present our AI innovations, respond to your inquiries, provide client support, and fulfill your requests for information about our AI-powered analytics, machine learning model development, predictive AI solutions, and AI innovation consulting.
- To Send Marketing and Promotional Communications: We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
- For Analytics and Improvement: To monitor and analyze trends, usage, and activities in connection with our site to improve the user experience, understand which parts of our site are most popular, and to develop our services.
- To Protect Our Site: For security purposes, such as fraud prevention and to verify the identities of our users.
- To Comply with Legal Obligations: To fulfill our legal or regulatory obligations.
3. Sharing Your Information
We may share your information with third parties in the following situations:
- Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. These include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes.
- Protecting Our Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.
4. International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our services, you consent to this transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.
5. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have implemented reasonable security measures, please be aware that no security system is impenetrable, and no method of data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. Therefore, we cannot guarantee its absolute security.
7. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Erupt AI
25 Gilstead Road,
Singapore, 309075
Singapore